Where We Are

LET'S BUILD Something

Whether you're scaling production, prototyping a new device, or just want to talk hardware
our team responds within one business day. No bots, no gatekeepers.

WHOLESALE SALES

Volume orders, distributor partnerships, recurring fulfillment.

CUSTOM OEM

Private labeling, custom finishes, packaging, and made-to-spec hardware.

oem@xhdevices.com

iKraft & bespoke design

TECHNICAL SUPPORT

Existing-customer help with hardware, OMNI firmware, returns and warranty.

support@xhdevices.com

Mon–Fri, 8am–6pm PT

PRESS & MEDIA

Press kits, executive interviews, product launch coverage.

press@xhdevices.com

24-hour response

Speak with a Specialist

Tell us what you're building

Send us the details — order volume, target launch date, custom requirements — and a member of our team will route it to the right specialist within 24 hours.

  • Fast Response

    Reply within 1 business day · 4 hours during PT business hours.

  • Real People

    You'll talk to a hardware specialist, not a gatekeeper or a bot.

  • NDA-Ready

    Custom-OEM conversations covered by mutual NDA on request.

Send a message

    Where We Are

    Our Location

    USA · CALIFORNIA

    LOS ANGELES

    1340 W 6th Street, Suite 200 Los Angeles, CA 90017

    USA · California

    Hercules

    710 Alfred Nobel Drive Hercules, CA 94547

    USA · Arizona

    Phoenix

    3821 E Wier Avenue Phoenix, AZ 85040

    Common Questions

    Frequently Asked

    Quick answers to the questions we hear most. Don't see yours? Send a message above.

    What's the minimum order quantity for wholesale?

    Standard MOQ is 500 units per SKU for in-stock hardware, dropping to 250 for accessories like batteries and cartridges. For custom OEM and iKraft private-label work, MOQs start at 2,500 units depending on the customization level.

    If you're under the MOQ, ask anyway — we sometimes consolidate smaller orders into shared production runs for new partners.

    Do you offer custom OEM and private labeling?

    Standard MOQ is 500 units per SKU for in-stock hardware, dropping to 250 for accessories like batteries and cartridges. For custom OEM and iKraft private-label work, MOQs start at 2,500 units depending on the customization level.

    If you're under the MOQ, ask anyway — we sometimes consolidate smaller orders into shared production runs for new partners.

    How long does it take to get a sample?

    Standard MOQ is 500 units per SKU for in-stock hardware, dropping to 250 for accessories like batteries and cartridges. For custom OEM and iKraft private-label work, MOQs start at 2,500 units depending on the customization level.

    If you're under the MOQ, ask anyway — we sometimes consolidate smaller orders into shared production runs for new partners.

    What's the standard lead time for production?

    Standard MOQ is 500 units per SKU for in-stock hardware, dropping to 250 for accessories like batteries and cartridges. For custom OEM and iKraft private-label work, MOQs start at 2,500 units depending on the customization level.

    If you're under the MOQ, ask anyway — we sometimes consolidate smaller orders into shared production runs for new partners.

    How does shipping work for international orders?

    Standard MOQ is 500 units per SKU for in-stock hardware, dropping to 250 for accessories like batteries and cartridges. For custom OEM and iKraft private-label work, MOQs start at 2,500 units depending on the customization level.

    If you're under the MOQ, ask anyway — we sometimes consolidate smaller orders into shared production runs for new partners.

    What's your return and warranty policy?

    Standard MOQ is 500 units per SKU for in-stock hardware, dropping to 250 for accessories like batteries and cartridges. For custom OEM and iKraft private-label work, MOQs start at 2,500 units depending on the customization level.

    If you're under the MOQ, ask anyway — we sometimes consolidate smaller orders into shared production runs for new partners.

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